Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should Attend
What You Will Learn
Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:
Mac OS X Server Essentials is a four-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should Attend
This course is designed for help-desk specialists, technical coordinators, and entry-level system administrators who implement and maintain networks using Mac OS X Server.
What You Will Learn
Students should have the following prerequisite knowledge prior to attending this course:
The Apple Certified Technical Coordinator (ACTC) 10.8 Bootcamp is a combined delivery of the Mountain Lion 101 and Mountain Lion 201 courses, along with the associated certification exams. This hands-on course provides an in-depth exploration of functionality and troubleshooting on Mac OS X and the best methods for effectively supporting users of Mac OS X systems.
This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered.
Course durations vary, so please check the Schedule, and contact your selected Apple Authorized Training Center for details.
Who Should AttendThis course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs.
What You Will Learn
See the Mountain Lion 101 and Mountain Lion 201 course outlines.
PrerequisitesStudents should have the following prerequisite knowledge prior to attending this course:
Included In The Cost Of The Course: Customized training from an Apple Certified Trainer, Course Book, Parking Vouchers and Certification Test Voucher.
An Adobe Certified Instructor for Adobe Premiere Pro with over twenty years of video editing experience. Rich has a Master of Science degree in Instructional Media and was one of the beta testers for Premiere Pro 1.5. He currently works in the eLearning department at a technology center and specializes in streaming media for health education. Rich emphasizes real-world problem solving and provides "hands-on" experiences for students.
Margaret "Margee" Gaeddert, is a certified professional designer and owner of G Art & Design in Oklahoma City. A 30 year career in design as an art director, graphic designer, illustrator, and web designer has awarded her regional, national and international awards. She has worked with Fortune 500 and 1000 corporations such as AOL, Avon, Bristol-Myers Squibb Co, Sony Music, CNBC.com and Gucci. Local corporations include American Fidelity, KOCO Television, Metropolitan Library Association and Sperry Van Ness. She teaches design at the University of Central Oklahoma. Gaeddert enjoys serving on the board of the Oklahoma Watercolor Association, and two design advisory boards supporting education in Oklahoma. She holds a bachelor's of fine arts degree and is an accomplished award winning fine artist in watercolor media, calligraphy and caricature art.
Mr. Gaines is a certified professional in both Logic Pro 8 and Soundtrack 2. He is currently in demand as an instructor of both applications. Current projects include independent film work and collaboration on the television series, LA Ink. Jason Gaines is a New York City based trumpeter, composer and arranger. He has performed and recorded with some of the most influential performers in the jazz idiom including Arturo Sandoval, Roy Hargrove, Joshua Redman, Freddie Hubbard, Jackie McLean, Gerald Wilson and others. He holds degrees from Manhattan School of Music, New York University and Teachers College, Columbia University.
Foster Johnson is one of only a handful of instructors with multiple Adobe Creative Suite Master Designations. He currently holds one each for Web, Video and Design. An Adobe Certified Instructor since 2006, he provides relevant instruction due to real world work experience with the entire Adobe Creative Suite. He maintains application development and interactive concentrations in HTML 5, CSS, PHP, SQL, AJAX, XML and JavaScript. Mr. Johnson is the Owner and lead Pre Visualization Producer for Clarendon Cr Design in Southern California. He has 16 years of professional creative development and management experience in interactive, entertainment, advertising and print. He is an architect of numerous web based commerce and database connectivity solutions, as well as a developer of e-commerce systems for telecoms and Southern California entertainment studios. He is a specialist in digital photography and video for broadband.
Rick Allen Lippert is president of Lippert Media in Oklahoma City with 30 years experience on both sides of the camera. Specializing in industrial production, he has won numerous awards for his writing, producing, and directing for clients such as the Oklahoma Arts Institute, Oklahoma City University, the City of Oklahoma City, the University of Central Oklahoma, the U.S. Coast Guard, the U.S. Department of Transportation and the Federal Aviation Administration.His commercial clients include CompSource Oklahoma and Dane Design. Rick has been using Final Cut Pro since version 1.25. As an adjunct instructor, he teaches video production at Oklahoma City Community College and media writing at the University of Oklahoma.
Kiri Christopher Roberts is the creative director of One Media USA, a media production house located in Albany, NY. Born in Zimbabwe, Kiri migrated to the UK where he received a Masters in Audio Production from the University of Westminster in London. With a diverse international experience he has worked on music production, TV commercials, documentary films, music videos and currently ‘Frozen River’ the movie. Kiri is also a contributing writer for the Edit-Well magazine whose editor is Larry Jordan of LA. Kiri balances his time between his business and as a trainer for Apple Pro Apps. He is an Apple Certified end user and trainer for Motion, FCP, STP & Logic.
Adam Karneboge, an avid road warrior and trainer for Metro Technology Centers, is a partner, and Director of Services & Technology, for MacSpecialist, a full-service Apple shop with locations in Villa Park and Chicago, IL. Adam is an Apple Certified Macintosh Technician, Apple Certified Technical Coordinator and Apple Certified System Administrator, teaching all of Apple's IT courses. including Xsan. Over the past five years, Adam has taught more than 160 classes for Apple, MacSpecialist, AATC's, and various companies and school districts, to outstanding reviews. He is also an avid fan who wholeheartedly stands with the Chicago Cubs. He wants you to know that he has a brick in the pavement outside Wrigley Field reading, "The Karneboge's, If It Takes Forever.”
Rob Daniels is President and Owner of Tech Wyze, Inc., in Kansas City, a computer consulting and training company. Rob began his career in professional digital photography in the early 1990s and found himself supporting his employer's computer imaging systems. After making a transition into the IT world, he became network manager of a publishing company and spent four years training graphics professionals across North America. Later, Rob established his own IT company to support such clients as Hallmark Cards, Kansas City Power & Light, and many more. Rob is a CompTia Certified Technical Trainer +, Apple Certified Trainer, and Adobe Certified Instructor. He holds numerous other IT certifications.
Cameron L. Fadjo is an instructor of iPhone/Objective-C 2.0 and Java development at Columbia University's Teachers College. A former Business Specialist with Apple and product specialist for Native Instruments, GmBH, Mr. Fadjo has over seven years of experience as a corporate trainer and leader. He holds a certification as a teacher in the state of New Hampshire and as a certified professional in Logic Pro 8. In addition, he holds a Bachelor of Music (B.M) in Music Synthesis from Berklee College of Music and an M.A. (Instructional Technology and Media) and Ed.M. (Cognitive Studies in Education) both from Teachers College, Columbia University. While he is pursuing his PhD from Columbia University, Mr. Fadjo is the lead researcher on a 4-year project using innovative and experimental ways to teach computer science and is concurrently the Director of the iPhone Development Group at Teachers College.
Jessica Thornhille-Skeete is a recent Masters graduate from Columbia University in the area of Instructional Technology and Media, with a focus on mobile learning management system design. Ms. Skeete teaches iOS app development across the US, and enjoys introducing students of varying programming backgrounds to the wonderful world that is app development. Working in technical support for a top telecommunications company enriched Ms. Skeete's understanding of mobile devices and their capabilities ensuring her classroom a technilogically advanced environment. Ms. Skeete caters the hands-on-lab courseware to the level and interest of her students so they learn information relevant to their industry. Additionly, she is working on multiple apps, two of which will be available in the app store by September 2012.
President of Business Rules, Inc., was born and raised in Brooklyn, NY, and graduated from Colby College and Columbia University. She started her career in graphic arts production management and spent eight years in commercial printing sales before turning her hand to technology. Shelley moved to rural Columbia County, NY in 2002, and opened her own Apple authorized training center in Rhinecliff, NY in 2006. Jazzing jaded technicians and opening PC minds to the joys of Apple hardware and software are two of her biggest highs, along with cooking with, and for, friends, listening to everything from fado to opera to samba, and reading non-fiction of all types.
