FREQUENTLY ASKED QUESTIONS
What time do classes begin?
Training classes begin at 9:00 am and goes until around 4:30 pm, unless otherwise noted.
Where do I park?
Parking vouchers are provided for our students and instructors at the Central Oklahoma Transportation & Parking Authority (COTPA) owned garages. The Sante Fe Parking Garage is nearest our training location.
What should I bring to class?
You may bring a pen and notebook if you desire. A computer loaded with the software and student files will be provided for your use. You will also receive the training materials and working files to take home with you.
Where can a stay if I am coming from out-of-town?
Many hotels are within walking distance of our downtown Oklahoma City training facility. Find local hotels.
What do I wear to class?
Whatever you find comfortable.
What is your cancellation policy?
If you cancel your registration within 7 days or 14 days or more prior to the class start date you will receive a full refund. You may reschedule for a later class date or substitute another employee if you are unable to attend with 5 or more days notice. We reserve the right to cancel a class should events occur beyond our control. Of course, your class payment will be refunded in full.
What payment options do you offer?
We accept Visa, MasterCard, and American Express credit cards along with Purchase Orders for approved companies. If paying with a purchase order, please send a copy as an email attachment to email@example.com.
Do you offer the Apple Certification test?
An exam voucher is included with your tuition. Your instructor will allow you to take the certification test on the last day of class. We allow you up to one year to use your test certification voucher in our testing center. Scheduled test dates are posted on the home page of our website. If you did not attend the course in our training center or if you have already used your test voucher and need to retest the cost per test will be $150. Please register online to reserve your seat or call 405-595-4092 to register by phone.
Do you offer the Adobe Certified Expert tests?
No. You may schedule your test at your local Pearson testing center.
Do you provide training on both Mac and Windows platforms?
Yes, however our Adobe lab is set up on Windows platforms. A few software programs are available exclusively on a Macintosh or Windows computer.
Do you offer on-site training at my company?
Yes, we can do private on-site training for your employees; just contact Lori Lyons at 405-595-4092 for pricing and scheduling.